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Surveys & Reviews
Reviews
- What does the ProvenExpert review process look like for my customers?
- How do I publish my ProvenExpert reviews?
- Who can review me on ProvenExpert?
- What is more beneficial to me: having more ProvenExpert reviews or reviews from other sources?
- Are the ratings sorted in a certain order?
- Will all my ProvenExpert reviews be published?
- Can ProvenExpert reviews be deleted?
- Is it possible to reject a ProvenExpert review?
- Why are no reviews displayed on my ProvenExpert profile?
- Can people review me more than once on ProvenExpert?
- Can I publish the dialogue conducted with a customer after having been reviewed? I want to be transparent on ProvenExpert regarding the reasons for the rating.
- Why are older reviews no longer displayed on my ProvenExpert profile?
- What happens to my ProvenExpert reviews when I downgrade?
- How can I collect customer feedback and reviews with ProvenExpert?
- Can I have typing errors corrected in a review text?
- Asking a person to revise a ProvenExpert review
- What are the ProvenExpert top competencies and how are they determined?
- How do I reply to a review on ProvenExpert?
- Can existing reviews also be included in the overall rating on ProvenExpert?
- How can I add the name of the reviewer if he/she submitted the review to ProvenExpert anonymously and only forgot to enter the name?
- Can the ProvenExpert reviews also be fed back to Google so that reviews obtained via ProvenExpert are also listed on Google?
- Is it possible to integrate individual customer reviews into one's own homepage?
Surveys
- How do I create a survey in my ProvenExpert account?
- How can I adjust a ProvenExpert survey/ questionnaire?
- Is it possible to add your own individual questions or categories to the ProvenExpert surveys?
- Can I change the topic of my ProvenExpert survey?
- Can I invite someone to my ProvenExpert survey more than once?
- Invite to the survey with a ProvenExpert QR code
- Invite with a link to the ProvenExpert survey
- The ProvenExpert Survey Cards
- How do I deactivate a survey in my ProvenExpert account?
- Can I customise the invitation text and salutation for my ProvenExpert surveys?
- Where can I find the access code to the survey in my ProvenExpert account?
- Can I delete surveys in my ProvenExpert account?
- If I invite several recipients to a ProvenExpert survey, will they be written to as bcc?
- How can I make sure that the reviewer has to mention his name on ProvenExpert?
- One of my customers cannot find the survey invitation email. What can I do?
Other Rating Sources
- How do I add reviews from other sources to my ProvenExpert profile?
- Which other rating platforms are supported by ProvenExpert?
- Which reviews can I bundle or merge on my ProvenExpert profile?
- My desired rating platform is currently not supported by ProvenExpert. What can I do?
- My business received several Google reviews in different cities. However, only reviews from one Google profile were accepted, although I entered all of them on ProvenExpert.
- My reviews from Facebook are not displayed on my ProvenExpert profile even though I've added them. What could be the reason?
Share Reviews
- What is the ProvenExpert Social Sharing feature?
- How do I post reviews using ProvenExpert’s Social Sharing feature?
- Can I customize or create my own templates with the ProvenExpert Social Sharing feature?
- How do I disconnect my social channel to ProvenExpert for the Social Sharing feature?
- Will the connection to my social account remain intact if I am no longer in the ProvenExpert PREMIUM plan or trial phase?
- Which social media channels can I post to using the ProvenExpert Social Sharing feature?
- How can I get access to the ProvenExpert Social Sharing feature?
- Is it possible to make reviews anonymous when posting them with ProvenExpert’s Social Sharing feature?
- Is there any limit for using ProvenExpert’s Social Sharing feature?
- Can I connect my social channels to ProvenExpert?
- How do I link my LinkedIn profile to ProvenExpert to post reviews?
- How do I link my Instagram channel with ProvenExpert to post reviews?
- How do I link my Facebook page with ProvenExpert to post reviews?
- How can I share my ProvenExpert profile?