ProvenExpert

Can I publish the dialogue conducted with a customer after having been reviewed? I want to be transparent on ProvenExpert regarding the reasons for the rating.

Currently, the customer dialog cannot be published. However, a rating can be commented on by the profile owner at any time.

Updated on February 12, 20261 min. read
  • Currently, the customer dialogue cannot be published.
  • However, the profile owner can comment on a review at any time.
  • To do so, click on the desired rating > View rating:

ProvenExpert review with button "view rating" highlighted

  • Go to Comment in order to leave your statement:

ProvenExpert review in extended view with button "Comment" highlighted

Notice:

  • In case a reviewer has agreed to be contacted by the profile owner, you can send an email to the reviewer:

ProvenExpert review in extended view with button "Send email to reviewer" highlighted

OR

  • You can use Ask reviewer to make a change to request a change to the review:

ProvenExpert review in extended view with button "Ask reviewer to make a change" highlighted

Was this article helpful?