Reviews
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      1. FAQ
      2. Surveys & Reviews
      3. Reviews

      Can I publish the dialogue conducted with a customer after having been reviewed? I want to be transparent on ProvenExpert regarding the reasons for the rating.

      • Currently, the customer dialogue cannot be published.

      • However, the profile owner can comment on a review at any time.

      • To do so, click on the desired rating > View rating:

      ProvenExpert review with button "view rating" highlighted

      • Go to Comment in order to leave your statement:

      ProvenExpert review in extended view with button "Comment" highlighted

       

      Notice:

      • In case a reviewer has agreed to be contacted by the profile owner, you can send an email to the reviewer:

      ProvenExpert review in extended view with button "Send email to reviewer" highlighted

      OR

      • You can use Ask reviewer to make a change to request a change to the review:

      ProvenExpert review in extended view with button "Ask reviewer to make a change" highlighted