FAQ

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FAQ

Account & Profile

Account & Profile

Where can I find the profile settings in my ProvenExpert account?

Profile Page Settings

Will my ProvenExpert profile be found by search engines?

How do I publish my ProvenExpert profile?

Where can I change my company/profile name on ProvenExpert?

How do I change the URL of my ProvenExpert profile?

How can I change the opening hours on my ProvenExpert profile?

What is the best spot to allocate my logo on my ProvenExpert profile?

How do I change my ProvenExpert profile picture?

Can I upload the header image for my ProvenExpert profile in a different format?

Does it make sense to regularly change the header image?

Can I change the term "opening hours" in my ProvenExpert profile?

As a one-man business, does it make sense to write the profile description in the 3rd person?

Why can't I change my field of activity/industry on ProvenExpert?

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User Account

How do I get a new password if I have forgotten it?

How do I change my password?

How do I change the e-mail address for my ProvenExpert account?

How do I delete my ProvenExpert user account?

Is it possible to create an additional set of login credentials for my ProvenExpert account?

How do I unsubscribe from ProvenExpert newsletters and reports?

If I have several profiles on ProvenExpert, will the "main profile" be displayed on the dashboard, or how do I decide which one is displayed?

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Billing

Can I cancel my ProvenExpert subscription at any time?

Where do I find my invoices and how will I be billed by ProvenExpert?

How can I cancel my ProvenExpert subscription?

How do I change my billing address at ProvenExpert?