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General Info
What ProvenExpert is, plans and pricing, data protection and API.
19 articles
- What is ProvenExpert?ProvenExpert.com is an online service that allows you to collect feedback from your customers and business partners through online surveys and increase your sales by presenting your reviews online.
- How can I use ProvenExpert?You can use ProvenExpert during a trial period of 30 days as a PREMIUM member, free of charge.
- What does ProvenExpert cost?Try ProvenExpert 30 days for free as a PREMIUM member!
- How do I contact the ProvenExpert support?We are available via e-mail, chat and contact form
- Where can I find my customer number?Go to the profile settings to view your customer number.
Data Protection
- What happens to my data on ProvenExpert?With the latest web standards and strict guidelines, we ensure the security of your data and that of your customers.
- Where can I request a Data Processing Agreement (DPA) with ProvenExpert?You can request a Data Processing Agreement (DPA) with ProvenExpert at any time.
Plans and Pricing
- How long is the minimum term at ProvenExpert?We offer: Monthly packages with a minimum term of 1 month and annual packages with a minimum term of 1 year.
- Can I change the plan?Yes, you can switch between the plans at any time for a small extra charge. To do so, click Upgrade and choose your desired plan.
- What ProvenExpert plan do I choose?We offer a variety of products and plans, suitable for different kinds of customer needs.
- What happens to the reviews on ProvenExpert when my subscription ends?You can continue to use your reviews even after your subscription has expired.
- Is there a free trial period at ProvenExpert?All newly registered customers get a 30 days trial phase, testing all of ProvenExpert’s PREMIUM features for free.
- What can I do with the ProvenExpert PREMIUM plan? Who is it for?includes all features from our FREE, BASIC and PLUS plans and much more
- What can I do with the ProvenExpert BASIC plan? Who is it for?Smaller businesses often start with our BASIC plan. Once they familiarize themselves with all the tools, they then usually upgrade to PLUS.
- What can I do with the ProvenExpert PLUS plan? Who is it for?Includes everything from our FREE + BASIC plan and much more.
- What can I do with the ProvenExpert FREE plan? Who is it for?The FREE plan is for novices who are only getting started with ProvenExpert and/or are just setting up their business.
API
- What is the ProvenExpert API and how can I benefit from it?The API is a programming interface that you can link, for example, to your online store or to your customer management, i.e. CRM system.
- Where can I find the ProvenExpert API Key?Go to Administration and Developer API in your profile, note: the api key is unique for each profile