My reviews from Facebook are not displayed on my ProvenExpert profile even though I've added them. What could be the reason?

  • Check whether Facebook has been added as an external source in your profile: go to Reviews from other sources in your profile:

Profile page, image cut-out shows the overview of reviews from other sources

  • Check if Facebook is listed here when you click on Manage Sources:

the mask for adding and managing reviews from other sources is cut out

  • If Facebook is not listed neither here and nor in the review status, add your Facebook URL again in the input field.


Please make sure that you provide a public URL of your Facebook profile. We cannot process URLs from the logged-in status of your Facebook profile.


Note: The source verification may take 2-3 days.