How do you deal with an unfair review, from a genuine but problematic customer?

  • We recommend using ProvenExpert's arbitration process: If the review contains offensive content or extortion, the review can also be reported and removed after having been checked by our Customer Success Team.

  • Learn how to report a review here: Report a review
  • You can reach our Customer Success Team at:


Tip: For more information, check out our blog article on negative reviews: Negative Bewertungen: Das müssen Unternehmen wissen