- FAQ
- Surveys & Reviews
- Bad Reviews
How do you deal with an unfair review, from a genuine but problematic customer?
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We recommend using ProvenExpert's arbitration process: If the review contains offensive content or extortion, the review can also be reported and removed after having been checked by our Customer Success Team.
- Learn how to report a review here: Report a review
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You can reach our Customer Success Team at: support@provenexpert.com
Tip: For more information, check out our blog article on negative reviews: Negative Bewertungen: Das müssen Unternehmen wissen