1. FAQ
  2. Business Listings

How can I make the most out of the ProvenExpert Business Listings feature?

This article gives users of the online listings feature 4 tips on how to get the most out of the feature.

 

Note: The Business Listings feature is only available to users with addresses in Germany and Switzerland.

 


Overview:

Tip 1: Make sure your business category is as accurate as possible

Tip 2: Connect your Facebook and Google Business Profile account

Tip 3: Check the Not Synced publishers and follow the instructions

Tip 4: Keep an eye on your publishers’ status


Tip 1: Make sure your business category is as accurate as possible

1. Navigate to the Business Listings page.

2. Click on your business name in the Entity column, underneath the All Listings section:

entity column

 

3. Hover your mouse on the Categories field underneath the Core Information section:

categories field with editing pencil

 

4. Click on the edit icon to see the options:

options to change categories

 

5. Click on +Add a category to add a category:

option to add a category

 

6. To remove a category click on the bin icon:

bin icon to remove category

 

7. Click Save, to save your changes:

save button

 

Tip 2: Connect your Facebook and Google Business Profile (aka Google my Business) account

Good to know: Facebook and Google Business Profile require account authorization to be able to update your information through Business Listings.


To apply your updates to Google Business Profile (aka Google My Business):

1. Click Set Up on the right side of the Google My Business listing.

set up button

 

2. In the new window, click Sign in with Google, or select the correct account to log into the account that manages the Google Business Profile page. If you don’t have a Google account, click Create an account.

connect Google page

 

3. Click Allow to accept the permission request. 

permission request window with "allow" button

 

To apply your updates on your Facebook profile, you’ll need to do the following:

1. Click Set Up on the right of the Facebook listing.

set up button


2. In the new window, click Sign in with Facebook, or select the correct account to log into the account that manages the Facebook page. If you don’t have a Facebook account, click Create an account.


connect Facebook page

3. Click Next.

connect account window

4. If you have more than one page related to your email address, you need to select at least one of them:

window to select multiple pages

5. Click Next.

next button

6. Make sure all the permissions are selected and click Done.

permissions enabled

 

 

 

 

 

 

 

 

Tip 3: Check the Not Synced publishers and follow the instructions

All listings on the All Listings page have a designated status in the system platform. Here we explain what the Not Synced status means, how to view listings that aren’t synced, and provide more information to resolve listings that aren’t synced. For information on other statuses, see: What is the status column?

status column with "not synced" status

 

Listings may not be synced for a variety of reasons. Some may be fixed by you, while others may need to be resolved by our support. And some are not synced due to publisher limitations, where no further actions need to be taken.

status details column

 

Tip 4: Keep an eye on your publishers’ status

  • Business Listings' ultimate goal is to keep your data as consistent as it can be.
  • To gain better results out of it, we recommend checking your publishers' status regularly.
  • You can see the number of in-progress listings on your dashboard on the Business Listings widget:

dashboard widget with business listings status


summary of listings statuses