ProvenExpert

How can I adjust a ProvenExpert survey/ questionnaire?

After creating the survey, simply flip the corresponding switch of the question category or the individual questions to deactivate them

Updated on February 12, 20261 min. read
  • You have the option to adjust a survey as long as no reviews have been received for the same survey.
  • Go to "Surveys" in the side navigation.
  • To adjust an already created survey, simply click on the edit pen next to the survey and select "Edit survey":

Survey with editing penSurvey with editing option

Change survey title

  • In the text field "Experiences & reviews on" you can change the name of the survey:

Field to change survey title

Deactivate/activate question categories

  • If you are in the process of creating a new survey (see also: How do I create a survey?), or even editing your existing survey, go to the option "Customize survey (optional)":

Customize survey option

  • To activate / deactivate a category just flip the corresponding switch of the question category (grey = inactive):

survey in edit mode with highlight on switch to deactivate a category

Deactivate/activate individual questions

  • To activate / deactivate individual questions expand the category in question.

survey in edit mode with highlight on "details" to access the expanded view of the categories

  • Deactivate/activate the desired questions via the corresponding switch:

expanded view of a survey category with switches to deactivate specific survey questions

  • After clicking on Save survey, you can start inviting your customers.

Was this article helpful?